At LiveWebTraffic ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website traffic analytics service.
1. Information We Collect
1.1 Information You Provide
- Registration Information: When you register for our service, we collect your website URL and optionally your email address.
- Contact Information: If you contact us for support, we collect your name, email address, and message content.
1.2 Automatically Collected Information
- Visitor Traffic Data: We collect information about visitors to websites using our tracking widget, including:
- IP addresses (anonymized)
- Geographic location (city and country)
- Referrer source (where visitors came from)
- Pages visited on the tracked website
- Browser type and user agent
- Visit timestamp
- Usage Data: We collect information about how you interact with our service, including pages viewed, features used, and time spent on our platform.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide real-time website traffic analytics and visualization
- Analytics: To understand how our service is used and improve our features
- Communication: To send you service-related updates, support responses, and (with your consent) marketing communications
- Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
- Compliance: To comply with legal obligations and enforce our Terms of Service
3. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Tracking Data: We keep the most recent 500 visitor records per tracking code
- Account Information: We retain your account data until you request deletion
- Analytics Data: We may retain anonymized, aggregated data indefinitely for statistical purposes
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform (e.g., hosting providers, email services)
- Legal Requirements: We may disclose information if required by law, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and that of our users
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS/WSS)
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
- IP address anonymization
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a structured, machine-readable format
- Object: Object to processing of your information for certain purposes
To exercise these rights, please contact us at support@livewebtraffic.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our service.
8. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: